Leah started her insurance career in 2001 (age 18) right after she graduated in the top 10 of her class from Cape Coral High School.  She moved to Jacksonville, FL so she could attend University of North Florida where she earned her Bachelors Degree in Communications with a minor in Sociology.  She was on the dean's list 5 semesters in a row at UNF and her GPA was always above 3.5. She began as the part-time file clerk at the infamous Jax City Insurance Group Inc and worked her way to agency ownership in 2009.  She struggled at times trying to juggle both as a full-time student and part-time JCIG.  Nonetheless, she managed to learn a great deal about the industry from the previous owner and her proud mentor:  Rick Boechat.  This is where she met and became co-workers with Brandy McCaul (currently her business partner).  Unfortunately, Boechat unexpectedly passed away in 2009 leaving many challenges and obstacles for both McCrum and McCaul.  The agency and McCrum underwent many drastic changes during a time in which the economy had taken a turn for the worst.  McCrum was forced to change the name so they could maintain business and keep their doors open to the 2500+ clients . 

Ultimately, McCrum  grew to be a fierce problem solver and has a reputation for "NEVER GIVING UP!"  She enjoys being challenged which is why the agency has refocused on commercial-lines in lieu of the highly-competitive personal lines.  Her clients and colleges are extremely important to her and she stops at nothing to build the best agency, provide a "family friendly" customer service environment with the best team for many years to come.

McCrum gave birth to her first child (son), Michael Ricardo (after Rick) Conley May 2011 (same birth month as Rick) and her second child (daughter) Mia Marie Conley in November 2013 (same birthday as Brandy McCaul)!  She loves to do art projects with the kids on the weekends, watch movies, go swimming and listening to music is essential in every activity including the office.

Text Leah - 904-998-1388